One maintenance ladder. Whatever we shipped, we maintain.
Sites, web apps, mobile apps, SaaS systems, AI workflows — they all attach to the same plans. The thing you bought matters less than how alive it needs to be. Pick the level that matches the rhythm of your work.
B6Care Plans
The two ladders
There are two ways to keep a system on retainer:
- Care Plans — managed maintenance with monitoring, support, and care. Hours are part of the plan; the rest of the plan is the relationship.
- Buckets — pure development hours, no monitoring, no support overhead. For clients who already know what they need built each month.
You can move between them. Most clients start on a Care Plan after launch and graduate to a Bucket once they know their cadence.
Care Plans
| Plan | Monthly | Hours included | Best for |
|---|---|---|---|
| Basic Care | $750/mo | 2 hrs | Static or simple sites |
| Standard Support | $1,500/mo | 6 hrs | Active businesses, CMS-driven sites |
| Product Support | $4,500/mo | 15 hrs | Apps, SaaS, AI systems |
| Strategic Growth | $10,000+/mo | 40 hrs | Scaling startups, fractional engineering |
What's included at every tier
- Hours. Listed above. They cover bug fixes, content edits, small adjustments, security patches, and routine maintenance.
- Monitoring. Uptime, performance, error tracking. We know before you do.
- Response window. 1 business day on Basic Care; 4 hours on Standard; same-day on Product Support; 1 hour on Strategic Growth.
- Front-of-queue priority. Retainer clients move ahead of project work for support requests.
- Quarterly check-in. A short call covering performance, content, security, and what's next.
Bucket Retainers (pure dev hours, no monitoring)
| Plan | Monthly | Hours | Effective rate |
|---|---|---|---|
| Starter Bucket | $1,800/mo | 10 hrs | $180/hr |
| Growth Bucket | $4,000/mo | 25 hrs | $160/hr |
| Scale Bucket | $7,500/mo | 50 hrs | $150/hr |
Buckets are for clients who already know what they need built each month and don't need monitoring on top.
How to pick
If you have a website that mostly sits there — a Signal lander, an editorial site that updates a few times a quarter — Basic Care at $750/mo is enough. We patch security, fix bugs, swap content when you ask. Two hours covers it.
If your site or app is part of how the business operates — content goes out weekly, the contact form is a real lead source, the team makes edits, integrations sometimes wobble — Standard Support at $1,500/mo is the right level. Six hours is enough for the work; the monitoring is what catches the problems before customers do.
If we shipped you a SaaS, an internal tool, a mobile app, or a production AI system, you almost certainly need Product Support at $4,500/mo or higher. Fifteen hours is the floor for systems that need active monitoring.