Terms of Service
Last updated: October 5, 2026
Agreement to Terms
By accessing or using the website at toledotechnologies.com ("the Site"), operated by Toledo Technologies LLC, a Connecticut limited liability company ("Toledo Technologies," "we," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Site.
Services
Toledo Technologies provides software development services including but not limited to discovery, bug fixes, feature development, automation, and performance work. Specific terms for any services will be outlined in separate agreements between Toledo Technologies and the client.
Purchases and Digital Products
Some items sold on this Site, and on other sites and checkouts operated by Toledo Technologies LLC, are sold at a published fixed price and paid by card before work begins or before a file is delivered. Where that is the case, the product page states the full scope, the price in US dollars, the delivery window, and the refund condition, and paying is your acceptance of exactly that scope. Prices exclude any tax applicable in your jurisdiction.
Delivery is electronic — by download link, or by email to the address you give at checkout or in the written confirmation that follows it — within the window stated on the product page. Downloadable files, templates, and evidence packs are licensed to the purchasing individual or entity for internal business use; they may not be resold or redistributed. Where an item is sold as a recurring subscription, it renews at the stated interval until cancelled, and cancelling stops the next renewal rather than refunding the current period.
Where a product page publishes a refund condition, that condition governs that purchase and overrides any narrower language on our Policies page.
Workflow Repair, Setup, and Care
Workflow Repair and Workflow Setup begin only after we both accept a written scope with the price, access requirements, exclusions, and acceptance checks. Unless that scope says otherwise, 50% is due after written scope acceptance and the remaining 50% is due after staging or equivalent nonproduction acceptance and before production release. Silence does not count as acceptance. Production release includes an authorized smoke check; staging acceptance alone is not proof of production delivery.
Deviations from the agreed acceptance criteria have a 14-calendar-day correction window beginning at verified production handoff. If the customer deliberately defers production release, the window begins on the handoff date agreed in writing. A separate written agreement controls any different scope, payment schedule, cancellation right, or refund condition.
Workflow Care is optional, billed monthly in advance, and has no annual lock-in. Cancellation requested before the next renewal takes effect at that renewal; the current paid period continues through its recorded end. We provide the agreed handoff or export and remove Toledo access on departure. These rules apply to the Workflow Care offer and do not silently replace terms for another existing care plan or subscription.
Refunds & Cancellations
For details on refunds, cancellations, fulfillment, and support policies, see our Policies page.
Intellectual Property
Website Content
The content on this website, including text, graphics, logos, and software, is the property of Toledo Technologies and is protected by copyright and other intellectual property laws.
Client Work
Intellectual-property ownership and licensing are defined in the project agreement. Completed deliverables identified in the proposal transfer after final payment. Toledo Technologies retains general methods, reusable components, and internal tools unless that agreement says otherwise.
Use of the Site
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Site
- Interfere with or disrupt the Site or servers
- Transmit viruses or malicious code
- Collect user information without consent
Contact Form and Communications
When you submit information through our contact form, you grant us permission to contact you regarding your inquiry. We will not add you to marketing lists without explicit consent.
Disclaimer of Warranties
The Site is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, secure, or error-free.
Information on this Site is for general informational purposes. While we strive for accuracy, we make no representations about the completeness or accuracy of information on the Site.
Limitation of Liability
Toledo Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Linking to external sites does not imply endorsement.
Indemnification
You agree to indemnify and hold harmless Toledo Technologies from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict of law principles. The state and federal courts located in Fairfield County, Connecticut have exclusive jurisdiction over any dispute arising from these Terms, and you consent to that venue.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact
For questions about these Terms, contact us at: